Commitments to the client

1.  A Professional Processing of the Vacancy

1. Axis develops a professional relationship with the client and analyses his needs in consultation with him. Subsequently, they make an agreement on how Axis can best operate within the organization so as to fulfil his assignment most effectively.
2. Axis provides the client with clear information on his services and methods, in a fully open and transparent manner.
3. Axis only accepts assignments that are authorized in accordance with the regulations in force.
4. Axis only accepts assignments if he has the necessary expertise. Axis analyses the difficulty level of the assignment with the client.
5. Axis also informs the client of any existing conflict of interests and only accepts an assignment if all parties involved expressly agree to leave aside such a conflict of interests.
6. Axis only accepts assignments relating to positions that are really vacant or that will be vacant in the foreseeable future.
7. Axis performs a thorough analysis of the vacant position including job description, job profile and salary package.
8. Axis is the client’s professional representation when dealing with candidates. He provides truthful information on the company and the vacant position and informs candidates of the outcome of their application.
9. Axis submits regular progress reports to the client (monthly report at least). Moreover, he provides the client with a report about each candidate on the shortlist.
10. Axis guarantees a professional advice and adopts a respectful, impartial and non-discriminatory attitude. He follows the same rules when assessing candidates who have been identified and integrated in the procedure by the client himself.
11. Although Axis guarantees a professional advice when proposing candidates, the client is responsible for the final choice of the candidate.
12. The client and Axis agree on how Axis will follow up the successful candidate after the placement.
13. Axis specifies the terms and conditions of the guarantee in the contract.

2.  Client's Employees Protection

1. Axis pledges not to approach the candidates that have been hired through their agency for the benefit of other commissioning authorities.
2. Axis will refrain from approaching a client's employees for a function elsewhere, unless the desire for a change of function comes directly from the employee. This rule extends for a period and for an area to be agreed upon with the client.

3.  Confidentiality and Discretion

1. All employees working for Axis shall not disclose any confidential information that has come to their knowledge in the performance of their tasks.
2. Axis shall ensure that all parties involved show the utmost discretion towards candidates. Communication of personal data for any purpose irrelevant to the assignment is not allowed.
3. Axis shall show particular discretion and precaution when approaching candidates in the exercise of their professional activity.

4.  Remuneration

1. The parties make a written agreement on the fee that will be charged.
2. Axis shall not accept or request a remuneration of whatever kind from anyone else than the client.  Under no conditions shall Axis accept payment from a person for finding him/her a job. This principle exclusively applies to placement activities of Axis.

5.  Contract

1. The arrangements between the client and Axis are set down in a written contract
2. The contract includes among other items 
   • elements that guarantee a professional vacancy management (assignment description, job description, working method to be followed, name of the person who will lead the project, …)
   • a commitment to respect professional secrecy and discretion
   • clear arrangements about the fee, expenses and mode of payment
   • a reference to Certified Membership.

© 2012 Axis